Returns Arrange Returns Pickup
TRADITIONAL RETURNS PROCESS
All purchases may be returned within 14 days of purchase. These items must be unworn and unwashed. Refunds for store credit are free and include free shipping on your next order (Ireland, Great Britain, and EU countries only). For refunds to credit cards, we will deduct a small fee to cover shipping and restocking (see chart below).
|REFUNDS TO CREDIT CARDS|
|GB & EU||€6|
|Rest of World||€15|
TO INITIATE A RETURN
Simply navigate to MyDHL with your order confirmation number ready. From
there you will be able to print a return label and arrange a collection time and place that works for you.
TRY BEFORE YOU BUY RETURNS PROCESS (Ireland only):
All clothes must be unworn and unwashed. We have included a return shipping label that must be used within the 5-day window of the Try Before You Buy scheme. If for whatever reason you are not able to return the items within the 5 day window, we will assume that you loved all the items and we will go ahead and process the payment.
At this point, if you wish to make a return, simply navigate to My DHL with your order confirmation number ready. From there you will be able to print a return label and arrange a collection time and place that works for you.